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List of active policies

Name Type User consent
Privacy Policy Privacy policy All users
End User License Agreement (EULA) Other policy All users
Site Usage and Code of Conduct Site policy All users

Privacy Policy

Summary

The policy, effective November 5, 2024, outlines how Federated SecOps Solutions, LLC (FSO) handles user data. They collect:

  • Personal information (name, work details, contact info)
  • Usage data (device info, course progress, assessment scores)

Key points:

  1. FSO doesn't sell personal information
  2. Data is shared with:
    • Employers (course performance and completion data)
    • Service providers (for platform maintenance)
    • Legal authorities when required
  3. The service operates globally (US, India, Philippines) with appropriate data protection measures
  4. Users have rights to access, correct, or delete their data
  5. The service is not intended for children under 13

The policy includes specific provisions for California (CCPA) and EU (GDPR) residents. Users can contact FSO in Old Lyme, CT with privacy concerns.

Full policy

Privacy Policy 

Effective Date: November 5, 2024 

MortgageLearningAcademy.com (the "Site") is a service provided by Federated SecOps Solutions, LLC ("FSO", "we", "us", or "our"). This privacy policy applies to any user of our Site and related services (collectively, "Services") anywhere in the world. 

Please take a moment to read this Privacy Policy to understand how we collect, use, and share the information we collect from or about you. 

1. What Information We Collect 

Information You Provide Directly: 

When you use our Services, we collect information from you directly, including personally identifiable information. This information is obtained from your online registrations, course enrollments, assessments, surveys, or other forms you may complete. For example, when you register to use our Services, you provide us with certain personal information, such as: 

  • Full name 

  • Work address 

  • Email address 

  • Phone number 

  • Company affiliation 

  • Job title 

Information You Provide By Using Our Services: 

We collect and store information such as: 

  • Your unique device identifier 

  • Pages visited and course materials accessed 

  • Browser type and version 

  • Internet Protocol address 

  • Operating system and language 

  • Geographic location (country/region) 

  • Time and duration of visits 

  • Course progress and completion data 

  • Assessment scores and competency achievements 

  • Technical performance data and error logs 

2. How We Use Your Information 

We use the information we collect to: 

  • Provide and maintain our Services 

  • Track and certify your course progress and completion 

  • Communicate with you about your account and courses 

  • Share performance and completion data with authorized company representatives as specified in applicable Statements of Work 

  • Improve our educational content and user experience 

  • Ensure the technical functionality and security of our Services 

  • Comply with legal obligations 

3. Information Sharing and Disclosure 

We do not sell your personal information to third parties. We may share your information in the following circumstances: 

With Your Employer or Parent Company 

  • Course performance data 

  • Competency completion status 

  • Program completion records 

  • Assessment results When shared, this information will only be provided to properly identified management staff as specified in the applicable Statement of Work. 

With Service Providers 

We may share information with third-party service providers who assist us in: 

  • Hosting our platform 

  • Processing payments 

  • Analyzing technical data 

  • Providing customer support These service providers are contractually bound to protect your information and can only use it to provide services to us. 

Legal Requirements 

We may disclose your information if required by law, regulation, or legal process. 

4. Data Security 

We implement appropriate technical and organizational measures to protect your information, including: 

  • Encryption of data in transit and at rest 

  • Access controls and authentication 

  • Regular security assessments 

  • Employee training on data protection 

5. International Data Transfers 

As our Services are used globally, particularly in the United States, India, and the Philippines, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers. 

6. Your Rights and Choices 

Depending on your location, you may have certain rights regarding your personal information, including: 

  • Access to your personal information 

  • Correction of inaccurate data 

  • Deletion of your data (subject to legal requirements) 

  • Data portability 

  • Withdrawal of consent 

7. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy. 

8. Contact Us 

If you have questions about this Privacy Policy or our privacy practices, please contact us at: 

Federated SecOps Solutions, LLC 
83 Halls Rd, Ste 203 
Old Lyme, CT 06371 
Tel: +1 (860) 391-6410 
Email: legal@federatedsecops.com

9. Children's Privacy 

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information. 

10. Region-Specific Provisions 

For California Residents 

In accordance with the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. Please note that we do not sell personal information to third parties. 

For European Union Residents 

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or restrict processing of your personal information. 

For Users Outside the United States 

By using our Services, you consent to the transfer of your information to the United States and other countries where we operate, which may have different data protection rules than those of your country. 

11. Acceptance of Privacy Policy Terms 

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Services. 

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End User License Agreement (EULA)

Summary

The agreement, updated November 2024, is between users and Federated SecOps Solutions LLC. Key points include:

  1. License Terms:
  • Limited, non-exclusive, non-transferable license for personal educational use
  • No commercial use permitted
  1. Main User Obligations:
  • Must use site lawfully
  • Cannot share materials or credentials
  • Must maintain account security
  • Required to pay applicable fees (non-refundable)
  1. Company Rights:
  • Owns all intellectual property on the website
  • Can terminate access for violations
  • May modify agreement terms
  • Can suspend accounts without notice
  1. Key Restrictions:
  • No unauthorized sharing of materials
  • No disrupting website security
  • No illegal use of content
  1. Legal Provisions:
  • Website provided "as is" without warranties
  • Company's liability limited to fees paid in last 6 months
  • Users must accept changes to continue using service

Contact for questions: legal@federatedsecops.com

Users must agree to these terms to access the website.

Full policy

End User License Agreement (EULA) for Mortgagelearningacadamy.com 

 

Last Updated: November 2024 

 

This End User License Agreement (“Agreement”) is a binding agreement between you (“User”) and Mortgage Learning Academy services provided by Federated SecOps Solutions LLC.(“Company”) regarding access to and use of the Mortgagelearningacadamy.com website (the “Website”) and any related services or content provided therein. By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with the terms, you may not use the Website.

1. License Grant 

 
  • Subject to the terms of this Agreement, Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial educational purposes. 

 

2. User Conduct 

 
  • You agree to use the Website lawfully and responsibly. Prohibited actions include:
  • Unauthorized sharing of Website materials, credentials, or content.
  • Attempting to disrupt the Website, such as by transmitting malware or bypassing security measures.
  • Using Website materials for any illegal or unauthorized purpose. 

 

3. Intellectual Property 

 
  • All content, materials, and features on the Website, including but not limited to text, graphics, logos, videos, and code, are the property of Company or its licensors and are protected by intellectual property laws. Users are prohibited from copying, modifying, or redistributing any Website materials without express permission from Company. 

 

4. Access and Account 

 
  • To access certain features, you may be required to register and create an account. You agree to provide accurate and complete information and to keep your account secure. You are responsible for all activities under your account and must promptly notify Company of any unauthorized use. 

 

5. Payment and Fees 

 
  • Access to certain areas or services on the Website may require a fee. By using such services, you agree to pay all applicable fees. All payments are non-refundable except as required by applicable law or as specifically outlined in Company’s refund policy. 

 

6. Disclaimer of Warranties 

 
  • The Website and all content are provided on an “as is” basis without any warranties, express or implied. Company disclaims any warranties of merchantability, fitness for a particular purpose, and non-infringement. Company does not guarantee that the Website will be error-free, secure, or uninterrupted. 

 

7. Limitation of Liability 

 
  • In no event will Company, its affiliates, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of or inability to use the Website, even if advised of the possibility of such damages. Company’s total liability shall not exceed the amount you paid for access to the Website within the past six months. 

 

8. Termination 

 
  • Company reserves the right to terminate or suspend your access to the Website without notice if you violate any terms of this Agreement or engage in any prohibited activities. Upon termination, your right to access and use the Website will immediately cease. 

 

9. Modifications 

 
  • Company may update or modify this Agreement from time to time. Updated terms will be posted on the Website, and continued use of the Website after changes constitutes acceptance of the revised Agreement. 

 

10. Governing Law 

 
  • This Agreement is governed by the laws of [Jurisdiction], without regard to its conflict of law principles. Any disputes arising under this Agreement shall be resolved exclusively in the courts located in [Location]. 

 

11. Contact Information 

 
 

By using the Website, you acknowledge that you have read, understood, and agree to the terms of this EULA. 

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Site Usage and Code of Conduct

Summary

Conduct Policy (effective November 6, 2024):

Key Points:

  1. Account Requirements:
  • Individual accounts only (18+ years old)
  • Professional email required
  • No credential sharing
  • Users must keep information current
  1. Acceptable Use:
  • Platform is for educational/professional development only
  • Users must maintain professional conduct
  • Complete own work honestly
  • Use during approved hours
  1. Prohibited Activities:
  • No sharing credentials or course materials
  • No cheating or academic dishonesty
  • No harassment or discrimination
  • No security circumvention
  • No multiple accounts
  1. Academic Integrity:
  • Independent completion of assessments required
  • No sharing answers
  • Employers may be notified of violations
  • Certificates awarded only for genuine completion
  1. Enforcement:
  • Site monitors user activity
  • Violations can result in:
    • Account suspension/termination
    • Notification to employer
    • Revocation of certifications
    • Possible legal action

Contact for violations: training@federatedsecops.com (Federated SecOps Solutions, LLC in Old Lyme, CT)

Users must agree to these terms to use the platform.

Full policy

Site Usage and Code of Conduct Policy 

Effective Date: November 6, 2024 

Introduction 

MortgageLearningAcademy.com (the "Site") is committed to providing a professional, secure, and respectful learning environment for all users. This policy outlines the terms of use and expected conduct for all participants accessing our educational platform. By using the Site, you agree to comply with these terms and conditions. 

1. Account Management 

1.1 Account Creation and Security 

  • Users must provide accurate and complete information when creating an account 

  • Each account is for individual use only; sharing of accounts is prohibited 

  • Users are responsible for maintaining the confidentiality of their login credentials 

  • Users must notify us immediately of any unauthorized access or security concerns 

  • Accounts may be created only by individuals 18 years of age or older 

1.2 Account Updates 

  • Users must keep their account information current 

  • Professional email addresses should be used for account registration 

  • Users must update their account information if they change employers 

2. Acceptable Use 

2.1 General Guidelines 

Users shall: 

  • Use the Site for its intended educational and professional development purposes 

  • Respect intellectual property rights and confidentiality 

  • Maintain professional conduct in all interactions 

  • Complete their own work and assessments honestly 

  • Use the platform during their organization's approved hours, if applicable 

2.2 Prohibited Activities 

Users shall not: 

  • Share access credentials with others 

  • Attempt to circumvent any site security measures 

  • Upload or transmit malicious code or files 

  • Engage in any form of cheating or academic dishonesty 

  • Harass, discriminate against, or bully other users 

  • Use the platform for any illegal or unauthorized purpose 

  • Copy, distribute, or share course materials without authorization 

  • Attempt to reverse engineer any portion of the platform 

  • Create multiple accounts or attempt to conceal their identity 

3. Content and Communications 

3.1 User Contributions 

When contributing to discussions or assignments, users must: 

  • Provide constructive and professional feedback 

  • Respect diverse viewpoints and experiences 

  • Avoid offensive, discriminatory, or inappropriate language 

  • Maintain confidentiality of sensitive information 

  • Credit sources appropriately and avoid plagiarism 

3.2 Communication Standards 

All communications must be: 

  • Professional and respectful 

  • Related to course content or learning objectives 

  • Free from harassment, discrimination, or hostile language 

  • Appropriate for a professional learning environment 

4. Academic Integrity 

4.1 Assessment and Coursework 

Users must: 

  • Complete their own assessments independently 

  • Not share answers or assessment content with others 

  • Report any technical issues immediately 

  • Follow all time limits and guidelines for assessments 

  • Cite sources appropriately in all submissions 

4.2 Verification of Learning 

  • Course completion certificates are awarded based on genuine completion of requirements 

  • Attempts to falsify completion or progress may result in disciplinary action 

  • Employers may be notified of academic integrity violations 

5. Technical Requirements and Usage 

5.1 System Requirements 

Users are responsible for: 

  • Maintaining compatible hardware and software 

  • Ensuring adequate internet connectivity 

  • Using supported web browsers and versions 

  • Installing required plugins or software updates 

5.2 Technical Guidelines 

  • Users should save their work regularly 

  • Clear browser cache if experiencing technical issues 

  • Use the platform's designated support channels for assistance 

  • Report technical issues promptly 

6. Privacy and Data Protection 

6.1 User Responsibilities 

Users must: 

  • Respect the privacy of other users 

  • Not collect or harvest data about other users 

  • Not share screenshots or recordings without authorization 

  • Comply with their organization's data protection policies 

6.2 Content Confidentiality 

  • Course materials are confidential and proprietary 

  • Screenshots or recordings of course content are prohibited 

  • Sharing of course materials outside the platform is not permitted 

7. Enforcement and Consequences 

7.1 Monitoring 

  • The Site reserves the right to monitor user activity 

  • Automated systems may be used to detect policy violations 

  • User activities may be logged for security purposes 

7.2 Violations 

Violations of this policy may result in: 

  • Temporary suspension of account access 

  • Permanent termination of account 

  • Notification to employer or sponsoring organization 

  • Revocation of certifications or completion status 

  • Legal action in serious cases 

7.3 Appeals 

  • Users may appeal enforcement actions 

  • Decisions on appeals are final 

8. Policy Updates 

8.1 Changes to Policy 

  • This policy may be updated periodically 

  • Users will be notified of significant changes 

  • Continued use of the Site constitutes acceptance of updated policies 

8.2 Version Control 

  • The current version of this policy is available on the Site 

  • Previous versions may be requested for reference 

9. Contact Information 

For questions about this policy or to report violations, contact: 

Federated SecOps Solutions, LLC 
83 Halls Rd, Ste 203 
Old Lyme, CT 06371 
Tel: +1 (860) 391-6410 
Email: training@federatedsecops.com 

10. Acknowledgment 

By using MortgageLearningAcademy.com, users acknowledge that they have read, understood, and agree to comply with this Site Usage and Code of Conduct Policy. Failure to follow these guidelines may result in disciplinary action, including termination of access to the platform.

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